Civic Space Research cluster lead

CIVICUS, the global civil society alliance, is looking for a dynamic leader to lead its research on civic space, including the flagship CIVICUS Monitor.

We are looking for a skilled manager who is able to:

Proactively interpret and communicate information about global civic space trends in line with CIVICUS’ mission, vision, values, strategic directions and stakeholder needs. Strategically lead a team of dynamic civil society researchers engaged in curation of global civic space trends, including through the CIVICUS Monitor, a leading participatory research platform. Actively contribute to organisational management and development activities as a member of the CIVICUS Programmes Management Forum.

Who you are

You are a dynamic researcher and advocate who deeply cares about civic space. You are knowledgeable about civil society and conversant with various contemporary research methodologies. You are able to inspire a team of committed researchers and are adept at engaging a wide network of stakeholders while being responsive to their needs. You are a seasoned innovator and powerful communicator who believes in what CIVICUS stands for and is committed to those we serve.

You understand global politics and are able to deconstruct trends from a civil society lens. You are a self-starter, who thrives in a fast-paced work environment. You are willing to travel regularly, including at least twice a year to our Johannesburg headquarters.

Who we are

CIVICUS is a global alliance of civil society organisations and activists dedicated to strengthening citizen action and civil society around the world. We strive to promote excluded voices, especially from the Global South, and have members in more than 175 countries throughout the world. Since 1993, we have been dedicated to enhancing the rights, freedoms, health and vitality of civil society. We’re a global team, using new technologies to connect us around the world. We’re passionate about what we do.

  • We work for civil society, protecting and growing 'civic space’ – the freedoms of expression, association and assembly - that allow citizens and organisations to speak out, organise and take action.
  • We monitor, research and analyse global events and trends that impact civil society.
  • We strengthen civil society by bringing it together to generate and share knowledge, to improve its working and to act collectively. We work to ensure that civil society voices are heard. To achieve impact, we communicate, campaign and advocate.


  • Be part of the leading global alliance of civil society organisations and activists.
  • Be part of a global, highly effective team, driven by civil society.
  • Grow and be challenged by the dynamic responses to our ever-changing world.
  • Global outlook with meaningful content and the passion and drive to make a change wherever you are.


  • Advanced degree in international relations, law, politics, or relevant social sciences. In cases of exceptional experience, this criterion can be waived.
  • A proven track record of doing high-quality and policy-relevant research.
  • Demonstrable experience of managing teams and engaging diverse civil society actors.


  • In-depth knowledge of global politics and the international human rights framework.
  • Track record of managing teams operating in complex and dynamic work environments.
  • Demonstrated competence in using a range of research methodologies.
  • Familiarity with global civil society networks and trends.
  • Experience of interacting effectively with a range of internal and external stakeholders.
  • Ability to synthesize and process information from a variety of sources.
  • Excellent writing, presentation, facilitation and public speaking skills in English. (Knowledge of other major languages would be an advantage)


  • Ability to oversee multiple areas of work, inspire and lead a team working in several locations.
  • Ability to plan ahead, manage substantial budgets and implement organisational development strategies.
  • Empathy and capacity to work in diverse multi-cultural environments with professional integrity. High degree of adaptability and comfort level in using with cutting edge IT tools.
  • Ability to converse in multiple UN languages will be an advantage.


Strategic planning and management

  • Overseeing effective management of CIVICUS’ Civic Space Research Cluster, including functioning of the CIVICUS Monitor in partnership with a network of over twenty research partner organisations situated around the globe.
  • Identifying and developing key organisational civic space research priorities through the development of partnerships, collaborations and standalone research projects.
  • Managing a team of civic space researchers, including through ongoing coordination of their work, conducting regular performance reviews and fostering positive and productive team spirit.
  • Actively participating in CIVICUS’ Programmes Management Forum and ensuring effective collaboration between civic space research activities and other organisational functions, in particular Advocacy & Campaigns.
  • Leading annual work planning and budgeting for CIVICUS’ Civic Space Research Cluster, ensuring strategic alignment with CIVICUS’ strategic goals and activities of other clusters at CIVICUS.

Curation and communication of global civic space trends

  • Overseeing the creative curation of information and analysis of civic space trends in all countries of the world. Developing and honing innovative methodologies to measure civic space.
  • Coordinating the maintenance and regular updating of a quantitative database on civic space in order to produce reliable ratings on civic space for 196 countries.
  • Ensuring the maintenance of high standards in terms of verification of information and quality of published material for regular narrative updates published on the CIVICUS Monitor.
  • Ensuring effective dissemination of civic space research findings to a diverse range of stakeholders using innovative communication tools.
  • Coordinating the drafting of organisational research papers, reports, submissions, articles etc. to influence decision makers and support civic space advocates.

Representation and coordination functions

  • Coordinating engagement with key stakeholders at the local, regional and international levels on civic space conditions and future trends.
  • Developing and maintaining relationships with academic and civil society partners, particularly in respect of the CIVICUS Monitor.
  • Representing CIVICUS at key civil society and intergovernmental forums with a view to protecting and expanding civic space.

Location:   Global with a preference for CIVICUS headquarters in Johannesburg

Start date:   As soon as possible following the conclusion of the recruitment process in end January 2019

Salary:     Patterson Grade D; starting salary of USD 60,000 per annum negotiable, depending on prior experience and qualification

Duration:   2-year contract in the first instance

To apply, please submit:

A motivational letter; A detailed CV; Contact details of three current references to .

Deadline for submission of applications: 15 January 2019.

Please note that only shortlisted candidates will be contacted.


Human Resource Manager

About the Role

The Human Resources Manager reports directly to the Secretary General and operates as a true HR Business Partner to the Senior Leadership Team and Cluster Leads, enabling the achievement of CIVICUS’ strategic organisational objectives.
The role is also responsible for providing a professional, customer focused and effective human resource service, including but not limited to recruitment and selection, employee relations issues, performance management, remuneration and benefits management, policy development and compliance and learning and development.
The Human Resources Manager will coordinate and lead CIVICUS’s Human Resources and Development team, with the overall aim of promoting a productive, engaged and happy workplace.

Key Requirements

• Honours degree in Human Resources Management/Organisational Development and/or Organisational/Industrial Psychology.
• Substantial experience of developing attainable and effective HR/OD strategies and the supporting workplans.
• Experience of working in a similar capacity for an international/NGO organisation and/or experience of working for a global organisation.
• Demonstratable experience of leading/providing sound advice on recruitment and selection, employee relations issues, performance management, remuneration and benefits management, policy development and compliance and learning and development.

Please click here for a full Job Description

How to Apply
The closing deadline for applications is Close of Business on the 18 January 2019. Interested candidates should email their application to .

Your application should comprise of

• A full CV, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held, and relevant achievements
• A covering note of not more than 1 page outlining your motivation for applying for the role.

Short listed candidates will be contacted mid-January 2019 to schedule interviews.

Due to high volumes of applications, should you not have received feedback on your application within three weeks of the closing date, please consider your application unsuccessful. We reserve the right to withdraw any of our vacancies at any time.




At CIVICUS our focus is simple: to strengthen civil society and citizen action for a more just, inclusive and sustainable world. We do this by defending civic freedoms and democratic values; strengthening the power of people to organise, mobilise and take action; and empowering a more accountable, effective and innovative civil society.
We seek to defend civic freedoms and enable civil society participation in decision making. We strive to promote excluded voices, especially from the Global South, and have a growing alliance of more than 4000 members in more than 175 countries.
We know that this is a time of big global challenges for civil society and the world, but we also know that our members and partners have big responses. As an alliance, we work together to connect, amplify and scale responses and in doing so strengthen the contributions of citizen action and civil society.

Drawing on over 25 years of experience, we are working to build on our strengths while also exploring new ways of working. sets the strategic direction for the secretariat and alliance. It articulates who we are, what we strive to achieve, how we work and how we define our success.


Do you want to contribute to a more resilient civil society? we’d love to have you! CIVICUS is looking for a dynamic and committed intern with a heart for social justice and excellent analytical and data processing skills, who wants to help us analyse a large set of data related to our Crisis Response Fund (CRF), draw trends and learnings that can inform rapid response grant-making, and present key findings within relevant CIVICUS teams.

What are you going to do?

As part of the CRF team, you will contribute to the following activities and undertake the following responsibilities:

●  Conduct an analysis of trends related to civic space emerging from all available applications and narrative reports sent to the CRF from 2011 to present to identify strong or weak practices and make recommendations on rapid response grant-making based on the data gathered from the Crisis Response Fund grants This entails: a) systematising, processing and analysing data from all available applications and narrative reports received from 2011 to present; b) complement the data with interviews/surveys to a sample of grantees; c) based on key findings and feedback identified trends, gaps, best practice and areas for improvement for CRF;
● Organise findings into easily decipherable knowledge-products for internal and external use, including developing presentations, reports, infographics and other related material.
● Work with external evaluators of the Lifeline Fund to help develop streamlined analysis on Lifeline grants.
● Assist in organising a brown-bag session with other CIVICUS teams to present initial findings and discuss how to enhance coordination and complementarity between CRF and other mechanisms available within the alliance, and try to systematize synergies and procedures for the joint opportunities identified
● Map and create a directory of other relevant rapid response schemes featuring main characteristics of each-one
● Participate in the general meetings and day to day discussions of the CRF team

During your internship, you will receive the guidance and support of our team. Your work will not only contribute to enhance the practice of soliciting feedback from grantees but will inform CRF’s decision-making based on actual data collected and can be used for motivating necessary improvements/changes within the Lifeline consortium. We will share and promote findings in publications, outreach events, and partnerships.


The CIVICUS Crisis Response Fund provides a way for civil society groups facing new restrictions on their work to apply for funding for emergency advocacy actions.
The Fund mobilises small grants for quick, principled and effective advocacy responses to events that threaten fundamental rights to associate and assemble freely. The fund also supports civil society through resiliency grants, designed to ensure that organisations have greater flexibility and creativity to proactively prevent and mitigate threats against their organisations. Since 2007, the Crisis Response Fund has supported civil society organisation around the world by issuing 347 advocacy and resiliency grants. Since 2011, CIVICUS and this Fund are part of a coalition of international civil society partners administering the Lifeline Embattled CSO Assistance Fund.

Who are we looking for?

We are looking for someone keen to support civil society under threat and with strong motivation to carry out the envisaged assignments. A proactive and detail-oriented person, you like to work independently as well as with people from different backgrounds and cultures. You are result-driven, you have great analytical and presentation skills, you love to tackle big goals for a more just and sustainable world. You have a good command of English and - preferably- also of another official UN Language.

Desirable requirements include:
● Good analytical, data processing and presentation skills
● Availability to start in mid-January and be based in Johannesburg for three months
● Familiar with civil society, development and human rights issues; understanding the challenges and threats faced by marginalised citizens and organisations - especially those in the Global South and from change-seeking groups
● Ability to identify trends, differences in approach and findings based in different contexts
● Computer literacy, including collaborative applications such as Sharepoint, Google Docs etc

What do we offer? 

We offer a stimulating work environment in an international, dynamic organisation with diverse, informal and very dedicated team.
Moreover, you will get an opportunity to:

● Contribute to deeper understanding around trends on civic space restrictions and to drawing good/bad practices on rapid response grant-making
● Have exposure to events and thought leadership related to global civil society
● Get access to a wide network of inspiring activists, innovators and funders

Location: Johannesburg, South Africa
Start date: Mid-January 2019
Duration: 3 months
Stipend: US$ 1 200 monthly

To apply, please submit :
• A 2-page CV;
• Contact details of 2 references;
to by 07th December 2018

Please note that only shortlisted candidates will be contacted. Should you not have heard from us within 2 weeks after your application, please consider your application as being unsuccessful.


Terms of Reference: Procurement of a fully integrated organisational financial system

CIVICUS’ current accounting software is not fulfilling the requirements of the organisation and is therefore being replaced. CIVICUS is seeking to replace this software with an integrated financial system which would create efficiencies and lessen manual tasks within our current financial and accounting processes.

The full TOR document is accessible via a link at the end of this page.

Interested consultants should submit a proposal for the anticipated contract to Karen Botha at by 11 December 2018.

Introduction to CIVICUS

CIVICUS is a global alliance of civil society organisations and activists dedicated to strengthening citizen action and civil society throughout the world. We were established in 1993 and since 2002 have been proudly headquartered in Johannesburg, South Africa, with additional hubs across the globe, with a membership alliance with more than 4000 members in more than 175 countries. Our definition of civil society is broad and covers non-governmental organisations, activists, civil society coalitions and networks, protest and social movements, voluntary bodies, campaigning organisations, charities, faith-based groups, trade unions and philanthropic foundations. Our membership is diverse, spanning a wide range of issues, sizes and organisation types. Our staff is based across the globe in over 20 countries.


CIVICUS’s current accounting software (SAGE Evolution) is currently not fulfilling the requirements of the organisation and is therefore being replaced. CIVICUS currently uses an extremely tedious and manual approach to its various systems, a lot of which is journal entry based, and is seeking to replace this software with an integrated financial system which would create efficiencies in our current financial and accounting processes.

In addition, CIVICUS also utilises SAGE Payroll for the payroll function; however, this system is not integrated into the financial system.

In reviewing the above-mentioned deficiencies, and in consideration of its longer-term objectives, CIVICUS is looking to procure a fully integrated financial system incorporating the above, as well as looking at other possibilities for supporting our business processes in the future.

As such the objectives of this project are as follows:

1) To procure a Fully Integrated Financial software solution that addresses all of CIVICUS’s current needs as well as potential future needs, as set out in Section 3;
2) To implement new accounting software by 30th June 2019;
3) To train CIVICUS’s staff in utilising the new solution; and
4) To provide ongoing support to the team as and when necessary.


All proposals from suppliers will cover:

For implementation:
1) CIVICUS’s core accounting and financial reporting processes
2) Training of CIVICUS’s staff
3) CIVICUS’s Fixed Asset register
4) CIVICUS’s Expense Management solution
5) Cost centre, Donor and Project accounting
6) Appropriate workflows
7) Cloud Based
CIVICUS’s core accounting processes consist of journal entry-based recording of all transactions into our current software. The finance team with the support of the supplier will document and map these processes prior to the implementation commencing.


The target timetable for this project is shown in the table below but suppliers must be aware that whilst every effort will be made to meet these dates, the timetable may change for operational reasons and suppliers will be notified accordingly.

Step Task Date
1 RFP issued 12 November 2018
2 Response received from Supplier 31 January 2019
3 Interview shortlisted suppliers TBA
4 Supplier selection decision TBA
5 Installation TBA
6 Training of Finance Team TBA
7 User Testing TBA
8 Go Live (Accounting and Finance Module) TBA


Note that all deadlines are at the close of business (5pm SAST) on that business day.

Evaluation of proposal

Supplier’s proposals will be evaluated according to the following criteria:

Criteria Weighting 
Industry qualifications 5%
References – evidence of supporting similar organisations in the last 12 months 10%
Delivery and support capabilities
Quality, experience and availability of the Supplier’s team 10%
Value-add capability 10%
Cost competitiveness and pricing transparency. 25%


Please refer to the full TOR document for details.





25  Owl Street, 6th Floor
South Africa,
Tel: +27 (0)11 833 5959
Fax: +27 (0)11 833 7997

205 East 42nd Street, 17th Floor
New York, New York
United States

11 Avenue de la Paix
Tel: +41 (0)22 733 3435